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Free AHLEI Certified Hotel Administrator CHA Exam Questions

Page: 1 / 6 Total 35 questions

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Question 1

A suite or room that is arranged for the convenience, comfort, and socialization of guests, which often provides drinks and snacks, is termed as:

Correct Answer: B. Special suite

Question 2

What is meant by the term ''Move-in''?

Correct Answer: B. Time during which the guests are expected to arrive

Question 3

A hotel that is located in the downtown area of a large city and is usually close to shopping places and other points of interest is known as:

Correct Answer: C. Urbane hotel

Question 4

In the U.S. and Canada, the term ''Black Tie'' is used to indicate a tuxedo.

Correct Answer: A. True

Question 5

A hotel employee who is responsible for supervising the work of staffs whose primary responsibility is to carry luggage, run errands, etc, is called:

Correct Answer: C. Concierge

Question 6

The payment that is guaranteed by a travel agency for any package reserved within cancellation period is called:

Correct Answer: D. Agency-booking