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Free APSE Certified Employment Support Professional CESP Exam Questions

Page: 1 / 14 Total 135 questions

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Question 1

Which of the following is a funding source for employment support services?

Correct Answer: C. Ticket to Work (OTW)

Question 2

You are a job developer for a 36-year-old male who has a mental health disability. You are meeting with a manager of a local business, conducting an informational interview. Which of the following is the LEAST effective question to ask?

Correct Answer: B. 'How do you feel about employing people with disabilities?'

Question 3

The BEST way to determine the supports an individual needs on the job is to:

Correct Answer: C. ask the individual

Question 4

Which of the following is the BEST resource that an employment support professional can provide to a business to demonstrate a person's experience?

Correct Answer: C. Visual portfolio

Question 5

You have just assisted Tanya to get a job at a local library. This is her first job. In her new job, Tanya will be assisting the librarian in a variety of tasks such as copying, shelving books, and maintaining the library by putting chairs in place and removing trash. What is the MOST important activity that you should complete to prepare her to start work?

Correct Answer: C. Spend time on the job site learning about the job duties and preparing a job task analysis and identifying co-workers to help support her.

Question 6

Impairment-related work expenses, earned income exclusion, and trial work periods are examples of:

Correct Answer: A. work incentives.

Question 7

A publicly funded resource for job seekers (including those with disabilities) to explore alternative career paths, compare salary data for different occupations, learn about in-demand careers, and get resume tips and job interview strategies is offered by the:

Correct Answer: C. American Job Centers

Question 8

You are providing follow-along services for a 19-year-old female who is working at a hotel cleaning rooms. She is Hispanic, English is her second language, and she has autism. Although she has been doing this job for several months, the manager indicates that she is having difficulty displaying toiletries. These products appear identical except for their names. The manager reports that many guests have complained about their room missing specific toiletry items. What FIRST step should you take in helping this worker improve her job performance?

Correct Answer: A. Ask a bilingual Hispanic co-worker what cues she uses to distinguish the toiletries.

Question 9

To customize a job for an employee, an employment support professional should identify all the following EXCEPT:

Correct Answer: B. job duties that remove employees from their areas of expertise, and combine the tasks into one position to save employer money

Question 10

You are presenting your employment services to the local Chamber of Commerce in order to make business contacts and connections for future job development meetings. Which of the following information should NOT be included in your presentation?

Correct Answer: A. Definitions/explanations of the disabilities of the job seekers you represent