Limited-Time Offer: Enjoy 50% Savings! Ends in 00h 00m 00s Coupon code: 50OFF
Skip to content
New SBA format 2026

SAP C_CR125 Scenario Based Assessment (SBA) Exam Questions

Practice the C_CR125 Scenario Based Assessment the way SAP runs it. Talk through realistic customer scenarios with a voice roleplay partner, get scored on every answer and see exactly where you need more practice before the real exam.

  • Voice roleplay scenarios
  • 10 scenarios
  • 709 cue cards
  • Learning Mode and Real Exam Mode
Free sample questions 15 questions

SAP C_CR125 Exam Questions and Answers

Real style C_CR125 questions with the correct answer and a clear explanation for each one.

Question 1 Topic Becoming a Certified Configuration Consultant in Concur Expense Professional Edition

Your organization wants to enhance the user experience for submitting expenses. Which configuration option should you prioritize?

Next Question
Correct Answer A. Simplified Expense Submission Process
Explanation

Prioritizing a simplified expense submission process directly enhances the user experience.

Question 2 Topic Configuring Travel Agency Offices

Your customer needs to ensure that the Travel Agency Offices are set up to handle specific travel policies. What configuration option should you recommend?

Next Question
Correct Answer A. Set up travel policies specific to each Travel Agency Office.
Explanation

Configuring travel policies specific to each Travel Agency Office ensures compliance with CVI's business requirements.

Question 3 Topic Becoming a Certified Configuration Consultant in Concur Expense Professional Edition

Which of the following features should be configured to strengthen overall effectiveness in expense management? (Choose three)

Choose 3

Next Question
Correct Answer A. Automated Expense Matching; B. Real-Time Reporting; C. Custom Approval Processes
Explanation

Automated expense matching, real-time reporting, and custom approval processes are key to strengthening effectiveness in expense management.

Question 4 Topic Submitting a Request for Approval

Your customer wants to know the first step in submitting a request for approval in Concur Professional Request. What do you recommend?

Next Question
Correct Answer A. Log into the Concur Professional Request application.
Explanation

The first step in submitting a request is to log into the application.

Question 5 Topic Becoming a Certified Configuration Consultant in Concur Expense Professional Edition

Your customer wants to ensure that their expense reporting process aligns with corporate compliance standards. Which primary expense-related component should you configure to support this requirement?

Next Question
Correct Answer A. Expense Policies
Explanation

Configuring expense policies is essential for aligning the reporting process with compliance standards.

Question 6 Topic Adding Travel Allowances to a Request

Your customer is unsure how to categorize a travel allowance. What should you advise them to do?

Next Question
Correct Answer A. Refer to the company's travel policy for guidance.
Explanation

Company travel policies typically outline how to categorize travel allowances.

Question 7 Topic Configuring the Request Header Form

Which of the following best describes the purpose of the Request Header Form in Concur Request?

Next Question
Correct Answer A. To capture essential information about the request
Explanation

The Request Header Form is designed to capture essential information about the request, which is crucial for processing.

Question 8 Topic Submitting a Request for Approval

Your customer is unsure how to track the status of their submitted request in Concur Professional Request. What should you advise?

Next Question
Correct Answer A. Use the 'Request Status' feature in the application.
Explanation

The 'Request Status' feature provides real-time tracking of submitted requests.

Question 9 Topic Using Support Assistant

Your customer is looking to utilize the SAP support assistant for troubleshooting but is concerned about the time it might take. What feature would you highlight to reassure them?

Next Question
Correct Answer A. The AI-driven recommendations that provide quick solutions based on similar cases.
Explanation

AI-driven recommendations enhance the efficiency of troubleshooting by providing quick solutions.

Question 10 Topic Reviewing the List of Requests Pending Your Approval

Your customer wants to understand the first step in the approval process for a request in Concur Professional Request. What do you recommend?

Next Question
Correct Answer A. The approver receives a notification of the request.
Explanation

The approval process begins with the approver receiving a notification of the request that requires their attention.

Question 11 Topic Using Bi-Directional Support

Your customer is concerned about potential issues arising from their support cases. What feature of bi-directional support can help them predict these issues?

Next Question
Correct Answer B. Real-time data analysis
Explanation

Real-time data analysis in bi-directional support allows for the identification of potential issues before they escalate.

Question 12 Topic Configuring the Printed Reports

CVI wants to ensure that their printed reports include specific expense categories. What is the best approach to achieve this?

Next Question
Correct Answer B. Use filters to select only the relevant expense categories for the report.
Explanation

Using filters to select relevant expense categories ensures that the reports meet CVI's specific needs efficiently.

Question 13 Topic Elevating customer experience through an effective support collaboration between SAP and SAP partners

Your customer is looking to improve their support services by collaborating with SAP partners. What is the primary benefit of this collaboration?

Next Question
Correct Answer A. Increased access to specialized expertise
Explanation

The collaboration with SAP partners provides increased access to specialized expertise, which can significantly enhance support services.

Question 14 Topic Reviewing the List of Requests Pending Your Approval

Which of the following actions can an approver take during the review process of a request in Concur Professional Request? (Choose two)

Choose 2

Next Question
Correct Answer A. Approve the request as is.; C. Request additional information from the requester.
Explanation

Approvers can either approve the request or request additional information, but they cannot modify or automatically escalate requests.

Question 15 Topic Submitting a Request for Approval

In Concur Professional Request, what should a user do if they realize they submitted a request with incorrect information?

Get All Questions
Correct Answer A. Edit the request if it is still pending approval.
Explanation

If the request is still pending, the user can edit it to correct any mistakes.

SAP C_CR125 Cue Cards for Quick Exam Revision

Key C_CR125 facts on one card each. Read the front, recall the answer, then tap the card to check.

1 Adding Travel Allowances to a Request

Which role typically adds travel allowances in Concur Professional Request?

Answer

Business users, specifically those responsible for submitting travel requests, typically add travel allowances in Concur Professional Request.

2 Using Expert Chat

What is the primary purpose of using Expert Chat?

Answer

The primary purpose of Expert Chat is to provide immediate, real-time support to users facing issues or needing guidance with SAP Concur.

3 Adding Segments to a Request

How does adding segments improve the approval process in Concur Professional Request?

Answer

Adding segments provides detailed breakdowns of expenses, making it easier for approvers to review and validate requests, thus speeding up the approval process.

4 Using Built-In Support

What is Built-In Support in SAP Concur?

Answer

Built-In Support is an integrated feature in SAP Concur that provides users with immediate access to help and resources without leaving the application.

5 Reviewing and Navigating the Approval Options on an Individual Request

What are the primary approval options available in Concur Professional Request?

Answer

The primary approval options in Concur Professional Request include Approve, Reject, and Send Back. Each option allows the approver to manage requests according to their needs.

6 Ensuring Smooth Business Operations

Which feature of SAP Cloud ALM aids in root cause analysis?

Answer

The Root Cause Analysis feature in SAP Cloud ALM helps users identify the underlying causes of incidents, facilitating faster resolution and improved system reliability.

7 Submitting a Request for Approval

What is the first step in submitting a request for approval in Concur Professional Request?

Answer

The first step is to log into your Concur Professional Request account and navigate to the 'Requests' section.

8 Becoming a Certified Configuration Consultant in Concur Expense Professional Edition

How do expense policies support compliance in Concur Expense?

Answer

Expense policies enforce rules regarding allowable expenses, spending limits, and documentation requirements, ensuring compliance with organizational and regulatory standards.

9 Configuring Audit Rules

How can Audit Rules be customized for specific business requirements?

Answer

Audit Rules can be customized by defining specific criteria such as expense types, amounts, and user roles, allowing organizations to tailor compliance checks to their needs.

10 Describing Business Requirements

What are business requirements in Concur Request?

Answer

Business requirements in Concur Request are the specific needs and expectations of an organization that drive the configuration and functionality of the application.

SAP C_CR125 Revision Notes

Short, exam focused notes with key terms and exam tips. 336 words in this sample.

Working with SAP Procurement Support

  • SAP Procurement Support assists in resolving issues related to procurement processes and systems within the SAP environment. Understanding how to effectively communicate and collaborate with this support team is crucial for maintaining smooth procurement operations.
  • To work effectively with SAP Procurement Support, familiarize yourself with the support channels available, such as SAP Notes, the SAP Support Portal, and the SAP Community. These resources provide valuable information and solutions for common procurement issues.

Key terms

SAP Notes

Exam tip When explaining SAP Procurement Support to a customer, emphasize the importance of utilizing the SAP Support Portal and SAP Notes for quick resolutions to procurement issues.

Becoming a Certified Configuration Consultant in Concur Expense Professional Edition

  • Learn to configure primary expense-related components such as expense types, policies, and workflows. Understand how these components interact to guide user behavior and ensure compliance with organizational policies.
  • Explore the configuration and administration of secondary components like audit rules, custom fields, and user roles. These elements enhance usability, ensure data consistency, and improve the overall effectiveness of the expense management system.

Key terms

Expense Types
Audit Rules

Exam tip When explaining the configuration of Concur Expense to a customer, emphasize how primary components like expense types and policies ensure compliance, while secondary components like audit rules enhance usability and data consistency.

Elevating customer experience through an effective support collaboration between SAP and SAP partners

  • Establishing effective collaboration between SAP and its partners is crucial for delivering superior support services. This collaboration enhances the overall customer experience by ensuring that both SAP and its partners are aligned in their approach to support services.

Key terms

Support Collaboration

Exam tip When explaining the importance of SAP and partner collaboration to a customer, emphasize how this partnership leads to more efficient problem resolution and a better overall support experience.

Using Customer Insights Dashboard

  • The Customer Insights Dashboard is a critical tool for accessing and analyzing customer data. It provides a centralized location for viewing key metrics and insights related to customer interactions and experiences.
  • To access the Customer Insights Dashboard, users must log into their SAP account and navigate through the main menu to the dashboard section. Familiarity with the navigation paths is essential for efficient use.
  • The main entry of the Customer Insights Dashboard includes several tabs and sections that display various data points, such as customer satisfaction scores, interaction histories, and service usage statistics.

Key terms

Customer Insights Dashboard

Exam tip When explaining the Customer Insights Dashboard to a customer, focus on how it centralizes key data and metrics, making it easier to track and improve customer interactions.

Using the Support Log Assistant

  • The Support Log Assistant is a tool designed to help analyze support-related files efficiently. It streamlines the process of identifying issues within system logs, which is crucial for resolving technical problems quickly and accurately.
  • By utilizing the Support Log Assistant, users can upload log files and receive automated insights. This reduces the time spent on manual log analysis and helps pinpoint the root cause of issues faster.

Key terms

Support Log Assistant

Exam tip When explaining the Support Log Assistant to a customer, emphasize its ability to quickly analyze logs and provide insights, which can significantly reduce downtime and improve issue resolution times.

Related SAP SBA and SyBA exams

Ready to practice the full C_CR125 scenario set

Get instant access, practice the scenarios at your own pace and go into your exam feeling ready.