Question 1 Topic Introducing the Customer
Your customer wants to visualize their organizational hierarchy in legacy Concur Travel. What do you recommend?
The Company Tree feature provides a graphical representation of the organizational hierarchy.
Practice the C_CT325 Scenario Based Assessment the way SAP runs it. Talk through realistic customer scenarios with a voice roleplay partner, get scored on every answer and see exactly where you need more practice before the real exam.
Real style C_CT325 questions with the correct answer and a clear explanation for each one.
Your customer wants to visualize their organizational hierarchy in legacy Concur Travel. What do you recommend?
The Company Tree feature provides a graphical representation of the organizational hierarchy.
When managing Sponsored Users, which of the following is a key consideration for compliance?
Verifying the relationship of Sponsored Users to the company is crucial for compliance purposes.
When running a travel report, which of the following actions can enhance the report's usefulness? (Choose three)
Choose 3
Including graphical representations, exporting to Excel, and adding comments can significantly enhance the usefulness of a travel report.
Which of the following best describes the role of SAP partners in the support process?
SAP partners are integral in providing direct customer support and collaborating with SAP for complex issues.
Which of the following fields must be filled out when adding a new Corporate Ghost Card in Concur Travel? (Choose two)
Choose 2
The Card Number and Expiration Date are critical fields that must be filled out when adding a Corporate Ghost Card.
Your customer is interested in ensuring compliance with their travel policies through agency bookings. What feature should they utilize?
Custom booking rules are essential for aligning agency bookings with travel policy compliance.
Your customer is looking to review the settings on the Company Administration page. What is the first step they should take?
The first step to review settings on the Company Administration page is to log into the Concur Travel account.
Your customer wants to allow employees to choose from multiple travel alternatives when booking. What feature should you configure in the Travel Admin?
The Travel Alternatives feature enables employees to select from various travel options, enhancing their booking experience.
Which of the following is NOT a reason to edit a Policy Violation Reason? (Choose two)
Choose 2
Editing is for corrections or updates, not for changing violation types or removing reasons.
Your customer wants to set up Sponsored Users in Concur Travel. What is the first step they should take in the Company Administration?
The first step in managing Sponsored Users is to navigate to the User Administration section in Company Administration.
Your customer wants to implement a new travel policy that should apply to all properties. Which configuration setting should they use?
To implement a travel policy that affects all properties, Company-Wide Configuration settings should be utilized.
Which of the following actions require Travelfusion Credentials in Concur Travel? (Choose three)
Choose 3
The actions that require Travelfusion Credentials include accessing specific travel booking platforms, managing user access to travel services, and authenticating users for travel service access.
Which of the following settings must be confirmed in the personal profile of legacy Concur Travel?
Confirming travel preferences and payment methods in the personal profile is crucial for a seamless travel experience.
Which of the following options can be configured within the Agency Booking Configuration in Concur Travel? (Choose two)
Choose 2
Agency Booking Configuration allows for the setup of preferred agencies and booking rules based on traveler profiles.
What should you consider when configuring air sorting options for a corporate client?
Considering the client's travel policy ensures that sorting options align with their corporate needs.
Key C_CT325 facts on one card each. Read the front, recall the answer, then tap the card to check.
What is a Car Connector in Concur Travel?
A Car Connector in Concur Travel is an integration point that allows users to book car rentals directly through the Concur platform, streamlining travel management.
Why are Policy Violation Reasons important for travel management?
They provide transparency and accountability, helping travelers understand policy breaches and enabling administrators to enforce compliance more effectively.
What is the first step to reassign a request in Concur Travel?
The first step is to access the Approval Queue of the original approver and select the request that needs to be reassigned.
What is the purpose of the Company Profile in legacy Concur Travel?
The Company Profile in legacy Concur Travel defines the organization’s travel policies, user roles, and settings that govern travel management processes.
What is a benefit of using Custom Fields in Concur Travel?
Custom Fields allow organizations to capture specific data relevant to their business needs, enhancing reporting and analysis capabilities.
What compliance requirements does Data Retention in Concur Travel address?
Data Retention helps organizations comply with legal and regulatory requirements regarding data storage and privacy, ensuring data is retained only as long as necessary.
What is a benefit of sharing a trip in legacy Concur Travel?
Sharing a trip allows for better communication and coordination among team members, ensuring everyone is informed about travel plans.
What is the purpose of the Data Retention feature in Concur Travel?
The Data Retention feature helps organizations manage and retain travel data according to compliance and regulatory requirements, ensuring data is kept for the necessary duration before deletion.
What settings are involved in configuring Legal Entities in Concur Travel?
Settings involved in configuring Legal Entities include defining the entity name, tax identification number, and associated users, which are essential for accurate reporting and compliance.
Which tool is used to schedule a session with an SAP support manager?
The SAP Support Portal is used to schedule a session with an SAP support manager, allowing users to select available time slots.
Short, exam focused notes with key terms and exam tips. 317 words in this sample.
Exam tip When explaining the Get Support application to a customer, emphasize its role in centralizing support access and simplifying the process of managing cases and finding solutions.
Exam tip Explain to customers that bi-directional support helps maintain system stability by addressing potential issues before they impact operations.
Exam tip Describe Expert Chat to a customer as a direct line to SAP experts, enabling quick resolution of issues without the delay of traditional support channels.
Exam tip When explaining to a customer, emphasize the importance of accurately identifying and categorizing their issue to ensure they receive the appropriate support quickly.
Exam tip Advise customers that using Intelligent Search can significantly reduce the time spent finding solutions, thanks to its AI-enhanced capabilities.
Exam tip When explaining Built-In Support to a customer, emphasize its convenience and ability to resolve issues quickly without leaving the application.
Exam tip Advise customers to regularly access product knowledge resources to stay informed about new features and optimize their use of SAP products.
The full lesson continues in the Revision Notes add-on.
Exam tip Advise a customer that Schedule a Manager is ideal for addressing complex issues or when strategic input from SAP management is required.
Exam tip Explain to a customer that the CIC is like having a support team available at all times, ensuring their business operations are never interrupted by technical issues.
Exam tip When explaining SAP Cloud ALM to a customer, emphasize its ability to streamline project management and improve operational efficiency through its integrated tools and real-time analytics.
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