Question 1
What is the goal of the Concept Map technique? Note: There is 1 correct answer to this question.
Correct Answer:
A. To understand direct and indirect interdependencies between people and concepts
Free SAP Certified Associate - Design Thinking C_THINK1_02 Exam Questions
Question 2
What do you brainstorm during charretting? Note: There are 3 correct answers to this question.
Correct Answer:
B. Solutions; C. Users and context; D. Issues and insights
Question 3
Referring to the Blue Ocean Strategy, what are elements of the REICC technique? Note: There are 3 correct answers to this question.
Correct Answer:
A. Combine; D. Reduce; E. Increase
Question 4
Why are brain dump exercises successful? Note; There are 3 correct answers to this question.
Correct Answer:
B. Grouping and clustering thoughts helps the team to structure data and to identify common topics.; D. Group dynamics ensure that everyone contributes. Nobody wants to be the only one not providing any input.; E. Everybody has different thoughts while thinking about the challenge.
Question 5
What do you define during the scoping phase? Note: There are 3 correct answers to this question.
Correct Answer:
B. The design challenge; C. The team setup; D. The project plan.
Question 6
What data points are required to derive "How might we" questions? Note: There are 2 correct answers to this question.
Correct Answer:
B. Persona, pain point and reason why; C. User, need, and insight.
Question 7
You are in the research phase and a team is preparing interviews. The first question in their interview guide is a direct question aimed at solving the challenge. As a coach, how do you manage this situation? Note: There is 1 correct answer to this question.
Correct Answer:
D. Explain that a good interview guide should be structured in a way where easy questions that make the interviewee feel comfortable come first.
Question 8
If there is a thought leader or analyst available, during which phase will they be most valuable? Note; There is 1 correct answer to this question.
Correct Answer:
B. Research
Question 9
How would an interview team identify the workarounds that users perform? Note: There are 2 correct answers to this question.
Correct Answer:
C. By asking 'why' questions; D. By understanding the user types and the context of the challenge
Question 10
What is the recommended practice when running an interview for empathy? Note: There is 1 correct answer to this question.
Correct Answer:
C. Encourage stories