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Free Worldatwork Strategic Communication in Total Rewards T4 Exam Questions

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Question 1

Which of the following is a reason why employees may prefer base pay over performance pay?

Correct Answer: C. They dislike uncertainty about their compensation.

Question 2

As a human resource consultant, you have been asked to provide some rationale why an organization may decide to use base pay as a cornerstone for a compensation scheme. Which of the following notions would you advance in supporting your argument?

Correct Answer: A. It provides an organization with more labour flexibility in the allocation of tasks.

Question 3

Which statement best defines the concept of "sphere of experience"?

Correct Answer: C. The perceptions of each sender and receiver that influence communication

Question 4

What is considered a soft measure of communication effectiveness?

Correct Answer: A. Employee awareness, understanding or satisfaction

Question 5

Which of the following should be focused on during Step 6, develop the communication campaign?

Correct Answer: C, C

Question 6

Which of the following refers to job evaluation?

Correct Answer: C. ranking all jobs according to their value to the firm

Question 7

Which of the following conditions make it impractical to use output-related pay?

Correct Answer: C. Output cannot be controlled by the individual employee.

Question 8

Which of the following statements relating to the notion of pay for knowledge is true?

Correct Answer: A. There is little empirical evidence supporting the validity of competency-based pay models.

Question 9

What is one reason for using face-to-face communication?

Correct Answer: C. Provides for real-time interaction and feedback

Question 10

Your company offers you pay for time not worked, disability benefits, supplemental medical coverage, and a full range of free employee services. These items refer to which component of the compensation mix?

Correct Answer: C. indirect pay