Question 1
You're the administrator of your insurance company's case management system. You need to limit insurance agents to only those clients to which they have been assigned.
Which two statements must be true for one way to configure Record-Level security for the Customer record? (Choose two.)
Creating a record-level security rule using the 'Users found in fields' option ensures agents only see records assigned to them through the 'assignedAgent' field.
Adding a condition to the rule further refines which records (cases) each agent can access, implementing precise record-level security.