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Free Atlassian Managing Jira Projects for Cloud Exam ACP-620 Exam Questions

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Question 1

Users can transition but not rank issues in the backlog of their Kanban board.

Identify two possible causes. (Choose two.)

Correct Answer: A. project permissions; E. filter settings
Explanation:

Project permissions: Users need the Schedule Issues and Edit Issues permissions in the project to rank issues.

Filter settings: If the board's filter doesn't sort issues by Rank, users won't be able to reorder them. The filter must include ORDER BY Rank ASC for ranking to be enabled.


Question 2

Two boards display stories from a single project.

When team members view the backlog of both boards, they can only see the Color custom field on one of the boards and not the other.

They want to see it on both boards.

Which configuration must be changed?

Correct Answer: B. Card layout
Explanation:

The Card layout controls which fields are displayed on issue cards in the backlog and board views. To show the Color custom field on both boards, it must be added to the card layout configuration for each board individually.


Question 3

You shared a URL to the dashboard with Bobby but when he looks at it, the gadgets return errors that state, "The filter configured for this gadget could not be retrieved."

What is the most likely problem with the filters?

Correct Answer: C. They are not shared with Bobby.
Explanation:

The error 'The filter configured for this gadget could not be retrieved' typically means that the filters used in the dashboard gadgets are not shared with Bobby. Even if Bobby has access to the projects or issues, he cannot see the results unless the filters themselves are explicitly shared with him.


Question 4

Your team needs a way to track a customer's location in a team-managed project.

The location needs to match:

a specific list of countries

prohibit additional values

limit to one selection

Identify the field type that meets this requirement.

Correct Answer: E. Dropdown
Explanation:

Dropdown field allows selection from a predefined list of values (such as countries), restricts additional/custom entries, and supports single selection, making it ideal for capturing a customer's location under the given constraints.


Question 5

When working on an issue, users often need to add URLs to relevant resources, such as:

another Jira issue

knowledgebase article in an associated space

industry white paper

Select three features available to users on an issue that facilitate this. (Choose three.)

Correct Answer: B. Link issue; D. Link Confluence page; E. Add web link
Explanation:

Link issue: Allows users to link to another Jira issue, providing contextual connections between related work items.

Link Confluence page: Enables linking a Confluence knowledgebase article directly to the Jira issue.

Add web link: Lets users attach external URLs, such as industry white papers, to the issue for easy reference.


Question 6

The UX team uses a custom issue type named Design in your team-managed project.

You want them to start entering the number of days spent and remaining on each of their issues.

What field must you add to the Design issue type?

Correct Answer: B. Time tracking
Explanation:

The Time tracking field is required to allow users to enter the number of days (or time) spent and the remaining estimate on issues. Adding this field to the Design issue type enables tracking of effort in terms of logged and remaining time.


Question 7

The Resolved status was removed from a workflow in a company-managed project.

Select two items that may need to be updated as a result. (Choose two.)

Correct Answer: B. Created vs. Resolved Issues Report; D. column mapping on the project board
Explanation:

Created vs. Resolved Issues Report: This report depends on the Resolved status to track when issues are considered resolved. Removing the status may impact the accuracy of this report.

Column mapping on the project board: If Resolved was previously mapped to a column, you must update the board's column mapping to reflect the workflow change and prevent unmapped statuses.


Question 8

You need a gadget which meets these criteria:

It can be based on Project and not just Saved Filter.

It provides a graphical view of the distribution of statuses in your project.

Which gadget meets these needs?

Correct Answer: D. Pie Chart
Explanation:

The Pie Chart gadget can be configured based on a Project (not only a saved filter) and provides a graphical representation of issue distribution, such as by Status, Priority, or Assignee - meeting both specified criteria.


Question 9

Ken needs to ensure that every unresolved issue in the Space project is assigned to him at the end of each day.

Identify the best way to accomplish this.

Correct Answer: C. automation rule
Explanation:

An automation rule is the best way to automatically assign unresolved issues to Ken at the end of each day. It can be scheduled to run daily, check for unresolved issues, and assign them to a specific user without manual intervention.


Question 10

5 development teams need to work across 3 projects and plan their iterations in a single board.

Which board supports this?

Correct Answer: D. company-managed Scrum board
Explanation:

A company-managed Scrum board can be configured to pull issues from multiple projects, enabling cross-team planning and coordination. This makes it ideal for multiple development teams working across several projects and planning their iterations in a single board.