Free BCS Practitioner Certificate in Modelling Business Processes MBP18 Exam Questions

A business analyst has identified the following pattern of business activity in a process she has been asked to improve:

The following observations have been made.

a) The handle-offs in the process are unlikely to be worthy of further investigation.

b) The impact of bottlenecks in the tasks performed by Actor 2 should be explored.

c) The first task of actor 1 should always be immediately after the trigger event

d) The impact of bottlenecks in the tasks performed by Actor 3 should be explored.

Which of these observations are CORRECT?

A new project has been commissioned within an organisation's finance department. The assigned business analyst has decided to produce a functional view model to help him understand the department's work-Modeling the functional view of the finance department is advantageous, as it does which of the following ?

Which of the fallowing statements concerning an internal process performance measure is INCORRECT?

As part helps disadvantaged child, It works in partnership with local education authorities and health services to supported those children who need it most. The charity has 5 trustees, 27 full-time employees and 33 volunteers.

As what will the volunteers be shown on an organsation model of the charity?

WALL Ltd is expanding through new product innovation and competitor acquisition. The business administrator support unit of WALL Ltd has implemented updates to handle increased load on the payroll caused by this expansion of the business, Payroll is a critical business application. The following business scenarios are being considered:

a) Production of the payroll summary on completion of pay calculation.

b) Taking new employees into the payroll after a business acquisition.

c) Responding to local employment regulations.

d) Introduction to local employment regulations.

e) Introduction of new payment terms and condition.

Entry of absence information approved by HR.

Which of these business scenarios will MOST LIKELY give an indication of how well the updated payroll is performing?

A company has the following issue to consider:

a) The way staff interact with customers

b) The image it wishes to portray

c) The price of competing products.

c) The margin that it aims to make.

Which of these SHOULD be reflected in its value proposition?