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Free Salesforce Prepare for your Platform App Builder Certification Exam CRT-403 Exam Questions

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Question 1

An app builder has modified a Lightning record page for a case and has added an email button item to the page layout; however, users are unable to see the new item on the layout.

What are two potential reasons why users are unable to view the item on the Case Lightning record page?

Choose 2 answers

Correct Answer: A. The page layout includes the case feed component.; B. The email button contains JavaScript.
Explanation:

The email button item will not be visible on the Lightning record page if the page layout includes the case feed component or if the email button contains JavaScript. The case feed component replaces the standard buttons on the page layout with actions in the feed. The email button item will not work if it contains JavaScript because JavaScript buttons are not supported in Lightning Experience.


Question 2

Universal Containers created a custom object called Component to capture details about products sold.

What approach should an app builder take to show Component as a related list on Product?

Correct Answer: D. Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.
Explanation:

To show Component as a related list on Product, a lookup relationship on Component to Product should be created. A lookup relationship creates a loose association between two objects and allows users to relate records from one object to another. A lookup relationship also allows users to add the related list of the child object to the parent object's page layout.


Question 3

The Recruiting ream at AW Computing captures thejob acceptance and date of hire of a candidate on the Job Application custom object. Once the candidate accepts the recruiter s job offer, the date of hire should be entered and not be changed on subsequent cecord edit.

Which validation formula should the app builder use?

Correct Answer: A. NOT(ISCLANK(Job_Accepted_c)) && ISCHANGED(Hire_Date_c)
Explanation:

NOT(ISBLANK(Job_Accepted__c)) && ISCHANGED(Hire_Date__c) is the validation formula that the app builder should use to meet the requirement of preventing changes to Hire Date after Job Accepted is entered. This formula will return TRUE if Job Accepted is not blank and Hire Date is changed, which will display an error message and prevent saving the record. The other formulas are not correct or valid.


Question 4

Ursa Major Solar wants to see the Type field from the parent object Galaxy listed on the child recordStar. The app builder is receiving an error stating "Picklist values are only supported in certain functions".

What formula should an app builder use to achieve the desired result?

Correct Answer: C. TEXT(Galaxy_r.Type_c)
Explanation:

TEXT() is a formula function that converts a picklist value to text. This can be used to display the Type field from the parent object Galaxy on the child record Star. ISPICKVAL() is used to check if a picklist value is equal to a specified value. VALUE() is used to convert text that represents a number to a number. FIND() is used to locate one text string within another text string.


Question 5

Ursa Major Solar's sales team has been struggling to enter data on mobile since rollout; the team dislikes scrolling through all of the fields to input only the necessary data.

How could the app builder solve this with minimal impact to desktop users?

Correct Answer: A. Filter components by device using Form Factor.
Explanation:

The best way to solve this problem is to filter components by device using Form Factor. Form Factor is an attribute that can be applied to components on a Lightning record page to control their visibility based on the device type, such as desktop, phone, or tablet. By using Form Factor, the app builder can hide some components that are not relevant for mobile users, such as charts or reports, and show only the components that are necessary for data entry, such as fields or actions. This way, the mobile users do not have to scroll through all the components and can enter data more easily. Reordering the fields may not solve the problem completely, as there may still be too many components on the page for mobile users. Updating the training documentation may not help either, as it does not address the root cause of the problem, which is the layout of the page. Deselecting the phone radio button on the Lightning record page assignment may not be desirable, as it will prevent mobile users from accessing the record page at all, which may affect their productivity and functionality.


Question 6

A recently refreshed partial sandbox at Cloud Kicks has no data In the custom object Shipping. Checking In production, there are two million rows of data in the object.

What could be the reason the data Is missing?

Correct Answer: B. The selected objects in the sandbox template.
Explanation:

The selected objects in the sandbox template. This is correct because a partial sandbox only copies a subset of data from production, and the data to be copied is determined by the sandbox template.If the Shipping object was not selected in the template, then its data would not be copied to the sandbox


Question 7

Cloud Kicks has five years of sales data and would like to track when customers made their first purchase. How should an app builder use a roll-up summary to meet the requirements?

Correct Answer: A. Create a new roll-up summary field called First Order Date, using Type MIN on the Opportunity Close Date with a filter where IsWon = TRUE.
Explanation:

The app builder should create a new roll-up summary field called First Order Date, using Type MIN on the Opportunity Close Date with a filter where IsWon = TRUE. A roll-up summary field is a type of field that calculates values from related records and displays them on the parent record. In this case, the app builder can create a roll-up summary field on the Account object that calculates the minimum (earliest) value of the Opportunity Close Date field from the related opportunities where IsWon = TRUE. This will show when customers made their first purchase. Option B, C, and D are not correct ways to use a roll-up summary field to meet the requirement.


Question 8

An app builder wants to use Process Builder to automate some of the work being done by the sales team.

What are three capabilities ofProcess Builder that can improve productivity?

Choose 3 answers

Correct Answer: A. Send an email alert.; B. Update a related record.; E. Create a child record.
Explanation:

Send an email alert, update a related record, and create a child record are three capabilities of Process Builder that can improve productivity for the sales team. Process Builder can automate these actions based on criteria or events that occur on records or objects. Send an outbound message and delete a related record are not capabilities of Process Builder, but of other tools such as Workflow Rules or Apex.


Question 9

Universal Containers has deployed custom tabs to Production via changes sets, without including the profile settings or permission sets.

What is the settings for the visibility of custom tabs?

Correct Answer: A. Custom tabs are default off for all users.
Explanation:

The setting for the visibility of custom tabs is default off for all users when they are deployed via change sets without including the profile settings or permission sets.This means that the custom tabs are not visible in any apps or navigation menus for any users unless they are manually added by each user or by an administrator3. Option B, C, and D are not correct settings for the visibility of custom tabs.


Question 10

Cloud Kicks has created accustom object called Interests which is joined to Accounts by way of a junction object called Account Interest.

What is the impact to users attempting to view an Account and the associated Account Interest records if they are without read access to the Interest object?

Correct Answer: C. Users will be unable to view the Account Interest records or the Interest records.
Explanation:

Users will be unable to view the Account Interest records or the Interest records because they do not have read access to the Interest object. This is a standard behavior of Salesforce when a user does not have access to a related object.


Question 11

Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users are unable to view the component on mobile devices.

What can be the issue?

Correct Answer: B. The component has been developed for Desktop Pages.
Explanation:

The most likely reason why users are unable to view the custom Lightning component on mobile devices is that the component has been developed for Desktop Pages only. Some components are not supported on mobile devices or have different behavior on mobile devices. An app builder should check the component documentation or metadata to see if it is compatible with mobile devices.


Question 12

Duplicate management for Leads has been implemented at Universal Containers but it seems duplicate leads are still being created. The Org Wide Default (OWD) is set to "Private" for Leads.

Which two actions help prevent duplicate Leads from being created?

Choose 2 answers

Correct Answer: A. Change the lead Hatching Rule to Block on create.; C. Change the Lead Duplicate Rule details to Bypass Sharing Rules.
Explanation:

A: Changing the Lead Matching Rule to 'Block on create' will directly prevent duplicates at the point of lead creation based on defined criteria.

C: Changing the Lead Duplicate Rule to 'Bypass Sharing Rules' allows the system to compare leads across the entire organization regardless of the user's access level, which is crucial especially when OWD is set to 'Private'. References:

Salesforce Help - Duplicate Management


Question 13

How should an app builder configure access to a contact's Twitter profile for Salesforce mobile app users?

Correct Answer: C. Add the Twitter component to mobile view Lightning pages.
Explanation:

The Twitter component is a standard Lightning component that can be added to mobile view Lightning pages using the Lightning App Builder.It displays a contact's Twitter profile and recent tweets


Question 14

On the Account Lightning record page, users need to see ten fields and the ability to sort and wrap text on their Related Lists.

What Related List type would the app builder select for the Related List Lightning component?

Correct Answer: A. Enhanced List
Explanation:

The app builder should select Enhanced List for the Related List type for the Related List Lightning component. Enhanced List allows users to see ten fields and sort and wrap text on their Related Lists. Option B is incorrect because Basic List only allows users to see four fields and does not support sorting or wrapping text on their Related Lists. Option C is incorrect because ListView does not show Related Lists on record pages, but rather shows list views on object home pages or tabs. Option D is incorrect because List Class is not a valid Related List type.


Question 15

Universal Because of the small screen, they currently have to scroll down the page to view the information for an account based on criteria about the related contact.

Which solution should an app builder use to fulfill this requirement?

Correct Answer: C. Set the component visibility to display based or an advanced filter type, using the contact field's) to define the dynamic criteria.
Explanation:

C: Setting the component visibility based on an advanced filter type, using the contact field(s) to define dynamic criteria, allows displaying information relevant to specific account conditions without needing user interaction. References:

Salesforce Help - Dynamic Forms