Question 1
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.
Correct Answer:
B. Import Report Templates; C. Use Pre-assembled queries
Free SAP Certified Associate - SAP Field Service Management C_FSM_2211 Exam Questions
Question 2
What are some functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.
Correct Answer:
C. Customer self-service; D. Automated scheduling
Question 3
What can you personalize in the Customer Self-Service portal? Note: There are 3 correct answers to this question.
Correct Answer:
A. Portal logo; C. Portal background image; D. Main and accent colors
Question 4
How does the data loader help you prepare and send data to the SAP Field Service Management cloud database?
Note: There are 2 correct answers to this question.
Correct Answer:
A. You can use it to define and upload new custom data objects.; B. You can use it to download a template for a selected data object type.
Question 5
Which functionality is possible when the Smartform template is set to Translation status?
Correct Answer:
B. The template can be exported in XML format.; D. The template can be edited.
Question 6
Which objects can be synchronized and viewed on the mobile app?
Correct Answer:
B. Project, Skills, Service Call
Question 7
Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?
Correct Answer:
D. Request change
Question 8
Which SAP Analytics Cloud stories are available to d There are 2 correct answers to this question.
Correct Answer:
B. Field Service Checkout Report; C. Field Service Smartforms and Feedback
Question 9
Which of these describe the purpose of the Reserved Material feature? Note: There are 2 correct answers to this question.
Correct Answer:
B. Booking material for a specific service call and defined location; C. Organizing spare parts to be taken to the physical location of the job
Question 10
The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?
Correct Answer:
A. Series