Free Scaled Agile SSM (6.0) - SAFe Scrum Master Exam Questions

According to SAFe, empathy is one of the key traits of effective Scrum Masters/Team Coaches. Empathy means displaying an authentic understanding and concern for a team member's beliefs or feelings. By being empathetic, Scrum Masters/Team Coaches can build trust and rapport with the team, which are essential for people to accept and welcome coaching. Empathy also helps Scrum Masters/Team Coaches to tailor their coaching style and approach to the needs and preferences of each team member.

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Scrum Master/Team Coach

According to SAFe which of the following key traits of effective - Studocu

One benefit of PI Planning is that it allows for faster decision-making by bringing together all the members of the Agile Release Train (ART) and the relevant stakeholders in a face-to-face (or virtual) event. PI Planning provides an opportunity for the ART to align on a common vision and mission, review the business context and priorities, identify and resolve dependencies and risks, and commit to a realistic and achievable plan for the next Program Increment (PI). By having everyone involved in the planning process, the ART can leverage the collective knowledge and expertise of the participants, reduce ambiguity and uncertainty, and make informed and timely decisions that support the delivery of value to the customers.

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PI Planning - Scaled Agile Framework

Planning Interval (PI) - Scaled Agile Framework

Preparing for PI Planning | Checklist for Scrum Masters and Product ...

Scrum Master - Scaled Agile Framework

Scrum Master role in PI Planning - ValueGlide

According to both SAFe principles and Patrick Lencioni's model (which SAFe references), the absence of trust is the foundational cause of team dysfunction. Without trust, team members are unwilling to be vulnerable, admit mistakes, or ask for help---leading to fear of conflict, lack of commitment, and poor results.

Building trust allows team members to engage in open, honest communication and constructive conflict, both of which are essential for continuous improvement and high performance. Servant leaders play a key role in fostering this psychological safety by modeling openness, empathy, and transparency.

From SAFe guidance:

''The foundation of high-performing teams is trust. Without trust, teams cannot engage in healthy conflict, commit to decisions, or hold one another accountable.''

Therefore, the correct answer is D. Absence of trust, as it is the root cause of most forms of team dysfunction.

One way uncommitted objectives help Agile Teams make a plan for the PI is that they maintain the predictability of achieving the objectives. Uncommitted objectives are PI objectives that are not included in the team's commitment or counted against teams in the ART predictability measure.They are used to identify work that can be variable within the scope of a PI, such as stretch goals, spikes, innovation, or exploration1Uncommitted objectives help improve the predictability of delivering business value since they allow the team to adjust their scope based on the actual progress and feedback during the PI.They also provide the team with some flexibility and capacity to respond to changing needs and expectations, as well as to pursue learning and improvement opportunities12

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PI Objectives - Scaled Agile Framework

PI Planning - Scaled Agile Framework

According to SAFe, Agile Teams should maintain 2--3 iterations' worth of refined Stories in their team backlog. This ensures a steady flow of ready work without excessive upfront planning, preserving adaptability while avoiding delays caused by unrefined items.

Maintaining this level of refinement allows the team to respond effectively to changing priorities, dependencies, or feedback from stakeholders while ensuring that upcoming iterations are well-prepared. Refinement sessions are typically ongoing and collaborative, focusing on breaking down larger items into ready Stories with clear acceptance criteria.

From SAFe guidance:

''Teams continuously refine their backlog to maintain 2--3 iterations of ready stories. This supports continuous flow and readiness for iteration planning.''

Therefore, the correct answer is B. 2--3 Iterations of refined Stories.

Hackathons are one of the activities that can be done during the IP Iteration to foster innovation and learning. They allow the team members to work on whatever they want, with whomever they want, as long as the work reflects the mission of the company. The teams then demo their work to others at the end of the hackathon. Hackathons can help the team explore new ideas, technologies, and solutions that can benefit the business and the customers. They can also increase the team's engagement, creativity, and collaboration.Reference:Innovation and Planning Iteration - Scaled Agile Framework,Exam Study Guide: SSM (6.0) - SAFe Scrum Master

The first step of the problem-solving workshop is to agree on the problem to solve. This step is important because it helps the teams to clearly state the problem, highlight the what, where, when, and impact of the problem, and avoid addressing the symptoms instead of the root causes. By agreeing on the problem to solve, the teams can focus their investigation and analysis, and save time and effort. The problem statement should be succinct and specific, and should not include any assumptions or solutions.

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Inspect and Adapt - Scaled Agile Framework

Problem-solving workshop: Step-by-Step - Agilephoria

The Sun Never Sets on the Problem-Solving Workshop

One way to ensure a team is holding successful iteration reviews and demos is to have the team demo working, tested system components that meet the definition of done (DoD). This shows the team's progress and value delivery, and allows them to receive feedback from the product owner and other stakeholders. The team should minimize the use of slides and the preparation time for the demos, and focus on the solution instead of the presentation. The team should also discuss the impact of the current solution on the nonfunctional requirements (NFRs) and identify any risks or impediments.

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Iteration Review - Scaled Agile Framework

Exam Study Guide: SSM (6.0) - SAFe Scrum Master

One of the characteristics of high-performing teams is having fun with the work and with each other. According to SAFe, high-performing teams enjoy their work and have a positive team spirit. They celebrate their achievements and learn from their failures. They also have a strong sense of camaraderie and trust, which fosters collaboration, innovation, and continuous improvement12.

: 1: Exam Study Guide: SSM (6.0) - SAFe Scrum Master - scaledagile.com1 2: High-Performing Teams - Scaled Agile Framework2

According to the SAFe 6 Scrum Master documentation, one of the metrics that are reported at the Inspect and Adapt event is the ART predictability measure. This metric shows how well the ART delivers on its PI objectives, which are the SMART commitments made by the teams during PI planning. The ART predictability measure is calculated by dividing the total actual business value achieved by the total planned business value, as shown in the PI system demo. The ART predictability measure helps the ART to assess its performance, identify gaps, and improve its forecasting accuracy and reliability.

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Inspect and Adapt

Program Increment

Exam Study Guide: SSM (6.0) - SAFe Scrum Master