Free ServiceNow Certified Implementation Specialist - Field Service Management CIS-FSM Exam Questions

What is used to organize work into tasks and can also be published m the service catalog as catalog items?

If geolocation is not enabled, the agent's starting position for a given day defaults to what?

What scheduled job considers the tasks assigned to or accepted by agents on the current date and automatically enhances the routes for those tasks?

Configuring SMS notifications to customers that include an agent's current location and estimated time of arrival depends on which plugins? (Choose two.)

Map page markers, map filters, and map data are key components of what?

Dependencies can only be set for work order tasks in which state?

What happens to a task that cannot be auto-assigned because of an impractical or missing location or because the task window cannot be scheduled?

What assignment method uses this calculation for task assignment '(Criteria_1 rating x Criteria_1 weight) / total criterion weight + (Critena_2 rating x Critena_2 weight) / total criterion weight + (Critena_3 rating x Criteria_3 weight) / total of criterion weight'?

What feature reorders an agent's tasks for the day as efficiently as possible, using either geolocation or straight-line estimation?

Which operational role is responsible for performing work onsite and reporting status?