Free Practice Questions for ServiceNow CIS-SM Exam

Question 1

Which represents the skills needed that a Service Mapping administrator or implementer should have?

Choose 4 answers

AUnderstanding of relational database theory

BUnderstanding of XML, Regex, Delimited text, and JSON

CIntermediate or above Windows and Unix administration skills

DScripting capabilities with respect to Unix and Windows commands

ESufficient skills to build an enterprise website

FUnderstanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST

Correct Answer: A. Understanding of relational database theory; B. Understanding of XML, Regex, Delimited text, and JSON; C. Intermediate or above Windows and Unix administration skills; F. Understanding of protocols such as HTTP, TCP, SNMP, SOAP, and REST

Question 2

In ServiceNow Discovery, which one of the following phases is the server RAM value discovered?

APort scan

BClassification

CClassification and Identification

DIdentification and Exploration

Correct Answer: C. Classification and Identification

Question 3

In Service Mapping, which one of the following icons represents a credential error on the Service map?

AYellow triangle

BGeneric application

CQuestio n: 46

DRed stop sign

Correct Answer: A. Yellow triangle

Explanation:

Section: (none)

Question 4

Using Pattern Designer, which one of the following Delimited Text Parsing Strategies could be used to parse CO from the string:

Location, Denver,CO

ADelimiter of Denver and position 2

BDelimiter of Location, and position 2

CDelimiter of a comma and position 2

DDelimiter of a comma and position 3

Correct Answer: D. Delimiter of a comma and position 3

Question 5

When using a Delimited Text Parsing Strategy, what delimiter and position will parse 2014 from the string?

2014/02/07-17:49:36

ADelimiter of space and position 1

BDelimiter of / and position 0

CDelimiter of / and position of 1

DDelimiter of 2014 and position 1

Correct Answer: D. Delimiter of 2014 and position 1

Question 6

In Service Mapping, which one of the following is true if host discovery fails on the entry point configuration item?

AService Mapping will stop until the discovery of the host is successful

BService Mapping will continue to discover just the applications comprising the service

CService Mapping will continue to discover just the connections comprising the service

DService Mapping will continue to discover applications and connections comprising the service

Correct Answer: A. Service Mapping will stop until the discovery of the host is successful

Question 7

From Pattern Designer under the CI Attributes section, next to the name field, the key displayed in this example represents?

ATabular variable

BCoalesce key

CCriterion attribute

DCustom variable

Correct Answer: B. Coalesce key

Question 8

Which one of the following represents the path in the following URL?

http://somehost.com:8080/comics/marvel/index.html?name=x-men#DOWNLOADING

Aname=x-men

Bcomics/marvel/index.html

Csomehost.com:8080

D/comics/marvel/

Correct Answer: B. comics/marvel/index.html

Question 9

When a Windows Server is reclassified from the Server [cmdb_ci_server] table to the Windows Server [cmdb_ci_win_server] table, which one of the following describes the process that occurred?

AClass Change

BClass Upgrade

CClass Switch

DClass Downgrade

Correct Answer: C. Class Switch

Question 10

Which one of the following is true for variables defined in an Identification Section?

AIdentification Section variables can also be used in all other Identification Sections in any pattern.

BIdentification Section variables can also be used in Parent CI Types.

CIdentification Section variables can also be used in all other Identification Sections in the same pattern.

DIdentification Section variables can also be used in Connection Sections for any pattern.

EIdentification Section variables can also be used in Connection Sections for the same pattern.

Correct Answer: C. Identification Section variables can also be used in all other Identification Sections in the same pattern.