Question 1
Which of the following statements are true? (Choose two.)
Correct Answer:
A. Genesys Cloud CX allows recording downloads using Platform Recording APIs.; C. Genesys Cloud CX allows cloud storage using integration.
Free Genesys Cloud CX: Developer Certification Exam GCX-GCD Exam Questions
Question 2
How do you represent your organization when you contact the Genesys Cloud CX support team?
Correct Answer:
A. Organization ID
Question 3
Genesys Cloud CX combines the routing information from all sites into a/an ______________.
Correct Answer:
A. Number plan
Question 4
A. Gateway
Correct Answer:
B. SIP; D. WebRTC
Question 5
Select the reasons behind a user not receiving calls through their assigned DID number or extension. (Choose two.)
Correct Answer:
A. The DID number and extension are not listed in the DED or extension pools.; C. The user does not have the proper license type, roles, and permissions.
Question 6
From the _______________ page, you can monitor the number of API requests in the built-in dashboard.
Correct Answer:
B. Performance > Dashboards
Question 7
Which protocol is used to transport digitized audio?
Correct Answer:
C. RTP over UDP
Question 8
The response to the first call of https://api/v2/conversations/{conversationld}/recordings includes mediaUri in its JSON body with the response code of 202.
Correct Answer:
B. False
Question 9
As the Genesys Cloud CX product grows, additions are made to the API to support new features in the form of new resources, new HTTP methods for existing resources, and so on.
When breaking changes are necessary, they are deferred to the next major revision of the API, whenever possible.
Correct Answer:
A. True
Question 10
If you don't pass the paging parameters while querying, the default page size is set to _____.
Correct Answer:
B. 25