Free Practice Questions for iSQI CPUX-F Exam

Question 1

Choose the statements that are correct about organisational requirements;

AMarket requirements and organisational requirements are examples of requirements from stakeholders who are not users.

BA requirement can be a qualitative user requirement or a quantitative user requirement

CTo convert user needs and user requirements into a working interactive system

DAn organisational rule that users have to follow when conducting their tasks.

EOrganisational requirements are requirements on the users that lead to requirements on the interactive system.

FA statement of what users must be able to locate, recognise, understand, select or input as part of conducting a task with the interactive system to meet identified user needs in a specified context of use.

Correct Answer: A. Market requirements and organisational requirements are examples of requirements from stakeholders who are not users.; D. An organisational rule that users have to follow when conducting their tasks.; E. Organisational requirements are requirements on the users that lead to requirements on the interactive system.

Question 2

You are conducting a heuristic evaluation of a new car rental website. Which one of the following findings is NOT appropriate for this evaluation?

AA 'Cancel reservation' button is missing on the home page

BThe animated ads on the right-hand side of the home page annoyed and distracted me

CThe rental prices are too high

DTechnical terms like CDW, Collision Damage Waiver, are explained well

Efound it difficult to determine the total costs of a rental

F1 was unable to figure out whether I can rent a car in Paris and return it in Madrid

Correct Answer: C. The rental prices are too high

Question 3

The first activity in a usability test is to write the______. This describes the purpose of the usability test and

Provides________and time estimates.

AUsabilitytestplanCost

Correct Answer: A. UsabilitytestplanCost

Question 4

Which one of the following statements best describes the purpose of a focus group?

ATo gather focused information from a group of users in a usability test session

BTo gather contextual information relating to user needs without interfering with users' work

CTo collect contextual information relating to user needs by talking to users with particular focus on a user group

DTo gather ideas for personas and scenarios

DTo discuss a set of questions on specific topics

ETo evaluate an interactive system

Correct Answer: E. To evaluate an interactive system

Explanation:

Focus group

A focused discussion where a moderator leads a group of participants through a set of questions on specific topics.

Note: 1.

Do not use focus groups for usability evaluation. Focus groups are about attitude and opinion. In comparison, usability tests are about observing actual user behaviour.

Question 5

Choose three true statements on story boards.

ALow-fidelity prototypes are based on use scenarios and storyboards.

BThe purpose of a storyboard is NOT similar to the purpose of a use scenario.

CA storyboard is a comic book style representation of a use scenario.

DStoryboards can NOT be used to illustrate a current user experience.

EA storyboard mainly depicts personas as illustrations

FA sequence of visual frames illustrating the interplay between a user and an envisioned interactive system.

Correct Answer: A. Low-fidelity prototypes are based on use scenarios and storyboards.; C. A storyboard is a comic book style representation of a use scenario.; F. A sequence of visual frames illustrating the interplay between a user and an envisioned interactive system.

Question 6

A colleague is planning interviews with users of a restaurant review system. Among other questions, their interview checklist includes the question

How do you choose a restaurant?

Which two of the following terms best characterise this interview question?

AClosed

BFormative

CLeading

DNeutral

EOpen

FSummative

Correct Answer: D. Neutral; E. Open

Question 7

The purpose of__________ is to serve as a helpful intermediate step in the transformation of the context of use information into comprehensive__________.

Auserneedsuserrequirements

Correct Answer: A. userneedsuserrequirements

Question 8

For an internal demonstration, one of your colleagues has sketched a new ordering system on a few sheets of paper. Each sheet represents a screen. The contents of the screens are hand-drawn and incomplete. Your colleague changes the screens when someone "clicks" on a button by touching it with a pencil. Which one of the following terms best describes this sketch?

AUser interface guideline

BLow-fidelity prototype

CHigh-fidelity prototype

DWireframe

EStyle guide

FStoryboard

Correct Answer: B. Low-fidelity prototype

Question 9

What concepts are a part of the user experience as defined in CPUX-F?

AExpectation /Anticipated use

BThe interactive system

CFulfillment of expectations /After use

DHuman-centred design

EActual use

FQuality objectives

Correct Answer: A. Expectation /Anticipated use; C. Fulfillment of expectations /After use; E. Actual use

Question 10

Which two of the following are part of the information architecture?

AStyle guide

BUser interface guidelines

CSpecification of graphic design

DThe words used in the user interface, for navigation and content

EWireframe

FContent hierarchy

Correct Answer: D. The words used in the user interface, for navigation and content; F. Content hierarchy

Explanation:

The information architecture and the navigation structure are developed in parallel with the prototypes. From a human-centred point of view, the information architecture is the naming and structuring of the information that is accessible to users.

The navigation structure is the logical organisation of the screens, pages and windows that comprise the user interface - that is, the links and menus that enable users to get from one set of information to another.