Free Practice Questions for SAP C_C4H51

Question 1

Which of the following can you use to explore released APIs?

ASAP Application Interface Framework

BSAP Business Accelerator Hub

CSAP Integration Suite

Correct Answer: B. SAP Business Accelerator Hub

Question 2

Which data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

AExternal pricing

BProducts

CSocial media profiles

DAccounts

Correct Answer: D. Accounts

Question 3

Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

ACountries, scoping, activating dashboard designer

BCountries, scoping, live activity configuration

CCountries, business processes, integrations

DCountries, business processes, business users

Correct Answer: C. Countries, business processes, integrations

Question 4

You are using contracts in SAP Service Cloud, and you want to automatically create an opportunity in the system three months before a contract ends. How can you achieve this?

AMaintain the fine-tuning activity for contracts.

BMaintain a reference date in the contract.

CCreate a workflow rule.

DSelect the relevant scoping ques-tion.

Correct Answer: C. Create a workflow rule.

Question 5

Which category types can be used when creating a Service Catalog? Note: There are 3 correct answers to this question.

AProcess category

BWarranty category

CMaintenance category

DIncident category

ECause category

Correct Answer: A. Process category; B. Warranty category; C. Maintenance category

Question 6

Which settings can you control for the email channel setup? Note: There are 3 correct answers to this question.

ATicket type

BChannel direction

CNotification type

DMashup service

EChannel type

Correct Answer: B. Channel direction; C. Notification type; E. Channel type

Question 7

Which model can be used for ABAP cloud-native development?

AThe SAP S/4HANA Cloud Extensibility Model

BThe ABAP Cloud Development Model

CABAP RESTful Application Programming Model

Correct Answer: C. ABAP RESTful Application Programming Model

Question 8

Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.

ACreate territory hierarchy levels

BRemove the personal data from the business user

CAssign employee to an organizational unit

DAssign restriction rules

Correct Answer: C. Assign employee to an organizational unit; D. Assign restriction rules

Question 9

What are the advantages of using the mashup approach when integrating an SAP BusinessObjects BI system? Note: There are 2 correct answers to this question.

AData can be accessed in real time.

BExisting reports can be reused.

CSecurity issues with mashups outside of the corporate network are rare.

DOffline access is available.

Correct Answer: A. Data can be accessed in real time.; B. Existing reports can be reused.

Question 10

Which options do you have to connect an existing ticket to another ticket? Note: There are 3 correct answers to this question.

AMaintain the ticket hierarchy.

BRun an action for grouping tickets.

CUse the Subticket tab to add a ticket.

DDefine a multi-step approval process.

ECreate an activity plan for an object ticket.

Correct Answer: A. Maintain the ticket hierarchy.; B. Run an action for grouping tickets.; C. Use the Subticket tab to add a ticket.