Question 1
By default, which user role must verify the successful activation of plugins by ServiceNow support?
Correct Answer:
D. sys_admin
Free ServiceNow Certified Implementation Specialist - Software Asset Management Professional CIS-SAM Exam Questions
Question 2
A user is notified their software install has been flagged for reclamation. The user declines approval.
What is the next step in the workflow?
Correct Answer:
B. The user's manager must approve or decline the reclamation.
Question 3
When creating custom products: (Choose the best answer.)
Correct Answer:
D. Custom products should be created for anything included in the content library.
Question 4
Additional Software Model Lifecycles phases can be added as .
Correct Answer:
A. Options
Question 5
When are discovery models created?
Correct Answer:
B. Automatically created during discovery
Question 6
Creation of a template can help facilitate future data imports and be reused to import and transform data.
Correct Answer:
B. False
Question 7
Which of the following SAM roles has permission to grant a user the script writing capability?
Correct Answer:
C. sam_developer
Question 8
Which discovery sources are recommended by ServiceNow to populate ServiceNow software installation table? (Choose two.)
Correct Answer:
A. Service Mapping; D. ServiceNow Discovery
Question 9
Which of the following are NOT tabs available on the License Workbench? (Choose three.)
Correct Answer:
A. Publisher License Metrics; D. Publisher Software Models; E. Publisher Compliance
Question 10
What is the purpose of an external audit?
Correct Answer:
C. To determine compliance with signed vendor agreements/contracts