Free Practice Questions for ASQ CQA Exam

Question 1

The main function of an audit checklist is to

Aidentify the specific products to be examined

Bserve as a guide for members of the audit team

Csave time by auditing only the items listed

Dexpedite the preparation of the final audit report

Correct Answer: B. serve as a guide for members of the audit team

Question 2

Managing the quality audit process includes ensuring that which of the following audit functions occur?

i. Preparing and issuing the annual audit schedule

ii. Issuing audit reports in a timely manner

iii. Identifying appropriate corrective actions

IV. Assessing the effectiveness of the quality audit process

AI and II only

BI and III only

CII and IV only

DI, II, and IV only

Correct Answer: D. I, II, and IV only

Question 3

A cause and effect diagram is a useful tool for doing which of the following?

ADetermining the flow of a process

BDetecting shifts in a process

CDeveloping theories based on symptoms

DArranging theories by defect count

Correct Answer: C. Developing theories based on symptoms

Question 4

Management can best ensure support for the audit function from other departments by

Acontinually evaluating the audit results

Breviewing audit follow-up activities and ensuring that corrective action requests are closed in a timely manner

Chiring personnel who have knowledge of quality procedures and by providing continuing education

Demphasizing the importance and usefulness of audits to the organization

Correct Answer: D. emphasizing the importance and usefulness of audits to the organization

Question 5

During a supplier audit, all of the following documentation can be reviewed EXCEPT

Areports of internal audits performed by the supplier

Binformation concerning the company's parts inventory

Cquality records for a product made for another customer

Doperating or working instructions

Correct Answer: C. quality records for a product made for another customer

Question 6

During an audit interview, the auditee is not providing needed information about the process for which the auditee has sole responsibility. In an effort to minimize any miscommunication, the auditor should

Acontinue to repeat the questions until the auditee answers

Bexplain to the interviewee the consequences of being uncooperative

Cterminate the interview and skip that section of the plan

Drequest that the escort clarify the questions to the auditee

Correct Answer: D. request that the escort clarify the questions to the auditee

Question 7

When a proposed corrective action plan is judged unacceptable, an auditor should do which of the following?

ARevise the submitted plan on the basis of the auditor's knowledge and technical expertise.

BNotify the auditee and request that a new plan be submitted by the next level of management.

CDiscuss the plan's deficiencies with the auditee and request a revised plan.

DSuggest that the auditee benchmark the deficient area and then rewrite the plan.

Correct Answer: C. Discuss the plan's deficiencies with the auditee and request a revised plan.

Question 8

A root cause of a nonconformance is defined as a problem that

Ais discovered by conducting designed experiments

Bis established through the use of fishbone diagrams

Cmust be reviewed by the material review board

Dmust be corrected in order to prevent a recurrence

Correct Answer: D. must be corrected in order to prevent a recurrence

Question 9

Which of the following represents a sound time-management technique?

AScheduling interviews simultaneously at two different facilities

BConstantly revising the audit schedule to accommodate follow-up questions

CAnticipating needs and making them known to the auditee in advance

DDetermining the detailed audit schedule at the audit opening meeting

Correct Answer: C. Anticipating needs and making them known to the auditee in advance

Question 10

An internal audit schedule should be prioritized on the basis of all of the following criteria EXCEPT the

Acost of the activities

Brisk of the activities

Csize of the auditee's department

Dmanagement's requests

Correct Answer: C. size of the auditee's department